klik Privacy Policy
This page describes what we collect when you use klik and how we keep that data protected. We at klik handle your personal information carefully, store it securely, and do not share it with third parties without your consent. Our privacy practices align with standard data-protection principles and the laws of the jurisdictions where we operate.
When you open an account with us, we collect information necessary for account verification, payment processing, and customer support. This includes your name, email address, contact details, government-issued ID, and proof of address. We use this information to verify your identity, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and provide support during business hours.
We do not sell your data to marketing companies or use it to contact you for promotional purposes outside of our platform. If you have questions about how we handle your information, our support team can explain our practices in detail.
What we collect and how we use it on klik
We at klik collect different types of information depending on how you use our platform. When you register, we collect your email address, full name, date of birth, and contact phone number. During KYC verification, we collect government-issued ID and proof of address. We store these documents securely and destroy them according to our retention policy once verification is complete.
We also collect account activity data—which games you access, when you play, your tournament participation, and your deposit and withdrawal history. This information helps us understand how you use klik, manage your account securely, and provide responsive customer support. We do not use this data to build marketing profiles or sell to third parties.
Payment information and fraud prevention
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we receive payment confirmation from our processors. We do not store your full payment method details on our servers—payment processors handle sensitive card and bank data. We retain transaction records for accounting, fraud prevention, and regulatory compliance.
We use your account activity and payment history to detect unusual patterns that might indicate fraud or account compromise. If we flag suspicious activity, we may contact you for verification or restrict your account temporarily.
Third-party service providers
We at klik work with third-party providers to deliver our services. These include payment processors (for mobile banking, local payment, online payment, and bank transfers), hosting providers, customer-support tools, and identity-verification services. We require these providers to handle your data securely and not use it for their own marketing purposes. They process your data only as instructed by us and subject to confidentiality agreements.
We do not sell your information to data brokers or marketing firms. If a third party requests your data through legal process, we comply with applicable law and notify you when legally permitted.
Data handling on klik
- We collect name, email, contact details, and government ID during registration
- We store documents securely and destroy them after verification
- We do not share your data with marketing companies
- We use your data to verify your account, process payments, and provide support
- We comply with data-protection laws in jurisdictions where we operate
Cookies, tracking, and your rights on klik
We at klik use cookies to remember your login status, preferences, and session information. Cookies are small files stored on your device that help us provide a consistent experience when you return to klik. We also use analytics cookies to understand how members use our platform—which games are popular, where members are from, and how they navigate our site. We do not use cookies to track you across third-party websites.
You can disable cookies in your browser settings, though some klik features may not work properly without them. We do not require you to accept non-essential cookies to use our platform—only session cookies for basic functionality.
Your rights and data requests
We at klik respect your rights regarding your personal data. You have the right to:
- Request a copy of the data we hold about you
- Correct inaccurate information in your account
- Request deletion of your data, subject to legal and regulatory requirements
- Object to certain uses of your data, such as analytics
- Withdraw your consent for specific data processing
To exercise any of these rights, contact our support team through the help section on our platform or our FAQ page. We will respond within a reasonable timeframe, typically within seven business days. If you believe we've mishandled your data or violated applicable privacy law, you have the right to lodge a complaint with the data-protection authority in your jurisdiction.
Children and data protection
Our services on klik are not available to anyone under the legal age in their jurisdiction. We do not knowingly collect data from children. If we discover that we've collected information from someone underage, we delete that data immediately and close the account.
Security practices and data retention
We at klik use industry-standard security measures to protect your data. This includes encrypted connections between your device and our servers, secure password storage using modern hashing algorithms, and secure handling of documents during KYC verification. Our staff access your data only when necessary to verify your account, process your request, or provide customer support.
We retain your personal data only as long as needed to provide our services and comply with legal requirements. Once you close your account, we retain certain data for regulatory and fraud-prevention purposes for a defined period, then securely delete it. Payment records are retained according to tax and accounting requirements.
Jurisdiction and policy changes
Our privacy policy applies to all users accessing klik from supported jurisdictions. Different regions have different data-protection laws—we comply with applicable requirements where we operate. If you access klik from a jurisdiction we do not serve, you do so at your own risk and outside our coverage.
We reserve the right to update this privacy policy to reflect changes in our practices or applicable law. Material changes will be communicated to you by email or banner notification on our platform. Continued use of klik following notice of changes constitutes acceptance of the updated policy.
Summary
We at klik are committed to handling your personal information responsibly. We collect only the data we need to verify your account, process your payments through e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers, and provide customer support in English during business hours. We store your data securely, do not share it with third parties for marketing, and retain it only as long as necessary.
You have rights over your data—you can request access, correction, or deletion subject to legal requirements. Our support team is available to answer questions about our privacy practices or help you exercise your rights. Contact us through our help section or FAQ page. We're committed to transparency and protecting your information on klik.